Use the Redirect Option tab to set where ScanMail will redirect email messages for approval. The designated
approver decides whether a message is fit for delivery.
To configure redirect options:
-
Under a mail scan rule, click the Redirect Options tab.
-
User the Administratorsection, click
to specify the approver's email address in the Redirect original message to field.
Note
Even if an account has administrator privileges, it will not be able to access the ScanMail functions if that account is not included in the ScanMail databases accesses and roles.Ensure the account specified has the appropriate ScanMail database access. See Defining Access and Roles to ScanMail Databases to learn more about defining ScanMail database access.
Tip
Trend Micro recommends ensuring the availability of the designated approver. Set another email address where ScanMail can redirect email messages if the designated approver will be unavailable.In addition, you may want to designate at least two accounts that will approve redirected messages. In the absence of one approver, the other designated account can still attend to the redirected messages. This prevents messages from getting lost or being forgotten. -
Under the Notification section, type the notification subject when an approver rejects or approves a message.
-
Click Save & Close.