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If you install ScanMail for Domino on the server, where another anti-virus software is also installed, the other anti-virus software may prevent SMD from implementing anti-virus processes correctly. To let SMD perform proper scanning, you need to configure the other anti-virus software to exclude the Domino server and the following SMD directories out of the scope of anti-virus detection process.
  • ScanMail for Domino management database:
    C:\Program Files\IBM\Domino\data\smd
  • ScanMail for Domino working directory:
    Select the target server from ScanMail Configuration → Configuration → Server Settings. The path shown in Temporary Directory is the temporary directory to be used by SMD for scanning.
  • Notes Temporary Directory:
    C:\Windows\Temp\notes***
Domino may create temporary files in the temporary directory, and may conflict with the scan performed by another product.
  • Temporary Directory for recording log files or updating components:
    C:\Program Files\IBM\Domino\data\smdtemp
    Note
    Note
    SMD creates the smdtemp directory during installation. If an anti-virus software, such as ServerProtect, scans the smdtemp directory, it may affect SMD performance.