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Standard maintenance support is included in the initial purchase of product licenses and consists of one year of virus pattern updates, product version upgrades, and telephone and online technical support. Maintenance is due 12-months from the original purchase and every year thereafter.
To renew product maintenance for a full version:
  1. Open the ScanMail Configuration Database.
  2. On the left menu, click Administration → Product License.
  3. On the working area, double-click the target platform.
  4. Click View detailed license online.
  5. Follow the instructions in the Existing user registration.
  6. Click Save & Close.