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If for some reason a Domino server is not able to update the ScanMail components via the Web or replicate from other servers due to network restrictions or network configuration errors (for example, intermittent network connection), use the Update Database to load components manually.
Note
Note
Trend Micro recommends trying the automatic methods before attempting to load a component manually. If the automatic methods fail, first open the ScanMail configuration database and go to Actions → Manual Update → Source and verify you have selected Replicated database as the manual update source.
To load the latest virus pattern file:
  1. Locate the latest virus pattern file and number from the activeupdate server.ini file at: http://smld5-p.activeupdate.trendmicro.com/activeupdate/server.ini
  2. Open the file, and locate the latest zip file name for the virus pattern: for example: vsapi952.zip.
  3. Combine the appropriate path and filename information to the following URL according to the latest pattern file; for example:
    http://smld5-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi952.zip
  4. Open the ScanMail Update Database (see Accessing ScanMail Databases or Accessing other ScanMail Databases through the Configuration Database).
  5. On the left menu, click Virus Pattern File.
  6. On the working area, click Edit.
  7. Modify the Pattern version.
  8. Attach the latest version pattern file to the Pattern file field.
  9. Click Save & Close.
  10. Load SMDupd using the Domino server console
  11. Load SMDupd.
    load SMDupd -realtime
    Note
    Note
    When manually loading a Controlled Pattern Release (CPR), the Status Summary screen may not reflect the latest pattern file version. As a workaround, unload SMDreal, load the CPR, and then reload SMDreal.
    WARNING
    WARNING
    Unloading SMDreal leaves the Domino environment temporarily unprotected.
To load the latest spyware patterns:
  1. Locate the latest spyware pattern file name and number from the activeupdate server.ini file at: http://smld5-p.activeupdate.trendmicro.com/activeupdate/server.ini
  2. Open the file, and locate the latest zip file name for the spyware pattern: for example: ssaptn.zip.
  3. Combine the appropriate path and filename information to the following URL according to the latest pattern file; for example:
    http://smld5-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip
  4. Open the ScanMail Update Database (see Accessing ScanMail Databases or Accessing other ScanMail Databases through the Configuration Database).
  5. On the left menu, click Spyware Pattern.
  6. On the working area, click Edit.
  7. Modify the Spyware Pattern version.
  8. Attach the latest spyware pattern file to the Spyware pattern field.
  9. Click Save & Close.
  10. Load SMDupd at the Domino server console:
    load SMDupd -realtime
To load the latest anti-spam rule:
  1. Locate the latest anti-spam rule version number from the activeupdate server.ini file at: http://smld5-p.activeupdate.trendmicro.com/activeupdate/server.ini
  2. Open the file, and locate the latest zip file name for the anti-spam rule: for example: ias6176.zip.
  3. Combine the appropriate path and filename information to the following URL according to the latest pattern file; for example:
    http://smld5-p.activeupdate.trendmicro.com/activeupdate/antispam/ias6176.zip
  4. Download, save, and extract the content(s) of the zip file to a temporary directory.
  5. Open the ScanMail Update Database (see Accessing ScanMail Databases or Accessing other ScanMail Databases through the Configuration Database).
  6. On the left menu, click Anti-spam Rule.
  7. On the working area, click Edit.
  8. Attach the latest version to the Anti-spam rule field.
  9. Update the Anti-spam rule version.
  10. Click Save & Close.
  11. Load SMDupd at the Domino server console:
    load SMDupd -realtime
To load the latest anti-spam engine:
  1. Locate the latest anti-spam engine version number from the activeupdate server.ini file at: http://smld5-p.activeupdate.trendmicro.com/activeupdate/server.ini
  2. Open the file, and locate the latest zip file name for the anti-spam engine: for example: tmaseng.zip.
  3. Combine the appropriate path and filename information to the following URL according to the latest pattern file; for example:
    http://smld5-p.activeupdate.trendmicro.com/activeupdate/antispam/tmaseng.zip
  4. Download, save, and extract the content(s) of tmaseng.zip to a temporary directory.
  5. Open the ScanMail Update Database (see Accessing ScanMail Databases or Accessing other ScanMail Databases through the Configuration Database).
  6. On the left menu, click Anti-spam Engine.
  7. On the working area, double-click the corresponding platform for the anti-spam engine.
  8. On the Spam Engine Database document, click Edit.
  9. Attach the latest version to the Anti-spam engine field.
  10. Update the Anti-spam engine version.
  11. Click Save & Close.
  12. Load SMDupd at the Domino server console:
    load SMDupd -realtime
To load the latest Intellitrap pattern file:
  1. Locate the latest IntelliTrap pattern version number from the activeupdate server.ini file at: http://smld5-p.activeupdate.trendmicro.com/activeupdate/server.ini
  2. Open the file, and locate the latest zip file name for IntelliTrap: for example: tmblack110.zip.
  3. Combine the appropriate path and filename information to the following URL according to the latest pattern file; for example:
    http://smld5-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack110.zip
  4. Save and extract the content(s) of the zip file to a temporary directory.
  5. Open the ScanMail Update Database (see Accessing ScanMail Databases or Accessing other ScanMail Databases through the Configuration Database).
  6. On the left menu, click IntelliTrap Pattern.
  7. On the working area, click Edit.
  8. Attach the latest version to the IntelliTrap pattern field.
  9. Update the IntelliTrap pattern number.
  10. Click Save & Close.
  11. Load SMDupd at the Domino server console:
    load SMDupd -realtime
To load the latest Intellitrap exception pattern file:
  1. Locate the latest IntelliTrap exception pattern version number from the activeupdate server.ini file at: http://smld5-p.activeupdate.trendmicro.com/activeupdate/server.ini
  2. Open the file, and locate the latest zip file name for IntelliTrap: for example: tmwhite.zip.
  3. Combine the appropriate path and filename information to the following URL according to the latest pattern file; for example:
    http://smld5-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip
  4. Save and extract the content(s) of the zip file to a temporary directory.
  5. Open the ScanMail Update Database (see Accessing ScanMail Databases or Accessing other ScanMail Databases through the Configuration Database).
  6. On the left menu, click IntelliTrap Exception.
  7. On the working area, click Edit.
  8. Attach the latest version to the IntelliTrap Exception pattern field.
  9. Update the IntelliTrap Exception pattern number.
  10. Click Save & Close.
  11. Load SMDupd at the Domino server console:
    load SMDupd -realtime
To load the latest scan engine:
  1. Download the latest scan engine from http://www.trendmicro.com.
  2. Check the Domino server console to determine if there is no scheduled scan running.
  3. Extract the engine under the Domino directory (for example, c:\Lotus\Domino).
  4. Open the ScanMail Update Database (see Accessing ScanMail Databases or Accessing other ScanMail Databases through the Configuration Database).
  5. On the left menu, click Virus Scan Engine.
  6. On the working area, double-click the corresponding platform for the scan engine.
  7. On the Scan Engine document, click Edit.
  8. Update the Scan engine version.
  9. Attach the latest version to the scan engine field at the bottom of the screen.
  10. Click Save & Close.
  11. Load SMDupd at the Domino server console:
    load SMDupd -realtime
To load the ScanMail database templates:
  1. Using Windows Explorer, navigate to the Domino directory where you installed ScanMail.
  2. Overwrite the old ScanMail database templates with the latest versions.
Note
Note
If the Anti-spam Engine, Scan Engine, or Application document becomes corrupted, delete and then replace the corrupted document by using Add Anti-spam Engine, Add Scan Engine, or Add Application, respectively.
Contact Trend Micro Support for details.
Keywords: loading components manually,corrupted document