There are two methods to remove PortalProtect:
  • From the Windows Control Panel—Add/Remove Programs (recommended)
  • Using Setup.exe program
Removing PortalProtect both locally and remotely is performed with a user-friendly uninstallation program. This program allows you to easily remove PortalProtect from one or many servers.
The servers must be part of your network and you must have access with administrator privileges.
Note
Note
For a local server, you can also use the program removal function located in the Windows Control Panel. However, to remotely remove PortalProtect from a server you need to use the Setup.exe program.

Procedure

  1. Navigate to Setup.exe and open it.
    The Trend Micro PortalProtect setup program screen displays.
    installation-welcome.png
    Trend Micro PortalProtect setup program screen
  2. Click Next >.
    The License Agreement screen appears.
    license-agreement-sc.jpg
    License Agreement screen
  3. Select I accept the terms in the license agreement and click Next >.
    The Select an Action screen (1) appears.
    select-an-action-scr.jpg
    Select an Action screen (1)
  4. Choose one of the following installation options:
    • for SharePoint stand-alone server
    • for SharePoint server farm environment
  5. After selecting the appropriate options, click Next >.
    The Select an Action - Install, upgrade or uninstall PortalProtect screen appears.
    select-an-action-scr_001.png
    Select an Action screen (2)
  6. Select Uninstall and click Next.
    The Select Target Server(s) screen displays.
    select-target-server_001.jpg
    Select Target Server(s) screen
  7. Add / Browse for the Computer name(s) where you want to uninstall PortalProtect; then, select the added server(s) and click Next >.
    The Select Computers dialog appears.
    select-computers-dia.jpg
    Select Computers dialog
  8. Select the computers from which you want to uninstall PortalProtect and click OK.
    The Select Target Servers screen appears.
  9. Add / Browse to select additional servers as required and click Next>.
    The Logon screen displays.
    logon-screen.jpg
    Logon screen
  10. Type the server User name [Domain\Username] and Password and click Next >.
    The Configure Shared Directory screen displays.
    configure-shared-dir.jpg
    Configure Shared Directory screen
  11. Verify the Shared directory and click Next >.
    The Checking Target Server System Requirements screen displays.
    checking-target-serv_001.jpg
    Checking Target Server System Requirements screen
  12. Verify the Computer Name and SharePoint Server. Also, ensure the Status reads Uninstall and click Next >.
    The Uninstall Notice screen displays.
    uninstall-notice-scr.jpg
    Uninstall Notice screen
  13. Click Next >.
    The Review Settings screen displays.
    review-settings-scre_001.jpg
    Review Settings screen
  14. Review the settings displayed on screen. Go Back to make changes if needed. Click Next > when you are satisfied with the settings.
    The Uninstallation Progress screen displays.
    uninstallation-progr.jpg
    Uninstallation Progress screen
  15. Click View Details to observe the uninstallation progress.
    uninstallation-progr_001.jpg
    Uninstallation Progress Status
  16. When the Progress Status displays Finished, click OK > Next >.
    The Uninstallation Complete screen displays.
    uninstallation-compl.jpg
    Uninstallation Complete screen