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ImportantAfter installing PortalProtect,
configure the antivirus settings in the SharePoint Central Administration and Web
content
scan settings from the PortalProtect
management console. This will enable PortalProtect to function correctly.
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Procedure
- Enable the antivirus settings in SharePoint Server.
- From within SharePoint, go to .
- Enable the following:
-
Scan documents on upload
-
Scan documents on download
-
Attempt to clean infected documents
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- Enable Web content scan settings in PortalProtect.
- From PortalProtect, go to the .
- Enable the following:
-
Scan Web content
Note
Make sure the SharePoint Administration service is running, which regularly checks for PortalProtect status updates for virus scanning and virus signature. You may check the service status from, . -
If your PortalProtect server has an
antivirus product installed, configure it so that it does not scan the following
folders:
-
Assumed installation folder:
C:\Program Files\Trend Micro\PortalProtect
-
Temp folder:
C:\Program Files\Trend Micro\PortalProtect\temp
-
Backup folder, whose default location is:
C:\Program Files\Trend Micro\PortalProtect\storage\Backup
-
Shared Resource Pool folder, whose default location is:
C:\Program Files\Trend Micro\PortalProtect\SharedResPool
For example: if using Trend Micro PortalProtect, add these folders to the Exclude folder list.