Important
Important
After installing PortalProtect, configure the antivirus settings in the SharePoint Central Administration and Web content scan settings from the PortalProtect management console. This will enable PortalProtect to function correctly.

Procedure

  1. Enable the antivirus settings in SharePoint Server.
    1. From within SharePoint, go to SharePoint Central AdministrationSecurityGeneral SecurityManage antivirus settings.
    2. Enable the following:
      • Scan documents on upload
      • Scan documents on download
      • Attempt to clean infected documents
  2. Enable Web content scan settings in PortalProtect.
    1. From PortalProtect, go to the PortalProtect Management ConsoleSummarySystemMicrosoft SharePoint Services.
    2. Enable the following:
      • Scan Web content
      Note
      Note
      Make sure the SharePoint Administration service is running, which regularly checks for PortalProtect status updates for virus scanning and virus signature. You may check the service status from, StartProgramsAdministrative ToolsServices.
If your PortalProtect server has an antivirus product installed, configure it so that it does not scan the following folders:
  • Assumed installation folder: C:\Program Files\Trend Micro\PortalProtect
  • Temp folder: C:\Program Files\Trend Micro\PortalProtect\temp
  • Backup folder, whose default location is: C:\Program Files\Trend Micro\PortalProtect\storage\Backup
  • Shared Resource Pool folder, whose default location is: C:\Program Files\Trend Micro\PortalProtect\SharedResPool
    For example: if using Trend Micro PortalProtect, add these folders to the Exclude folder list.