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Before contacting technical support, here are two things you can quickly do to try and find a solution to your problem:
  • Check your documentation—The manual and online help provide comprehensive information about Mobile Security. Search both documents to see if they contain your solution.
  • Visit our Technical Support Website—Our Technical Support website, called Knowledge Base, contains the latest information about all Trend Micro products. The support website has answers to previous user inquiries.
    To search the Knowledge Base, visit