Views:
All messages that IMSS postpones can be queried and viewed.

Procedure

  1. After you perform a query for postponed messages, click the timestamp for an item in the query result table. The query screen appears showing the following information:
    • Timestamp
    • Sender
    • Reason
    • Recipient
    • Rules
    • Subject
    • Scanner
    • Original Size
    • Message ID
    • Internal ID
    • Attachments
    If ATSE is enabled, IMSS also displays the following information:
    • Reason: Probable advanced threat
    If both ATSE and Virtual Analyzer are enabled, IMSS also displays the following information:
    • Reason: Probable advanced threat or Analyzed advanced threat
    • Virtual Analyzer Status: Status of Virtual Analyzer analysis
  2. Next to Message view, click either Header or Message.
  3. Click any of the following buttons:
    • Back to List: Return to the query screen.
    • Release: Resend the message to its original recipients.
    • Delete: Delete the message.
    • Download : Save the message to your computer.
    Tip
    Tip
    Trend Micro does not recommend saving messages or attachments that violated an antivirus rule.
Keywords: postponed messages,view