Views:
All messages that IMSS quarantines can be queried and viewed.

Procedure

  1. After you perform a query for quarantined messages, click the timestamp for an item in the query result table. The Quarantine Query screen appears showing the following information:
    • Timestamp
    • Sender
    • Reason
    • Recipient
    • Rules
    • Subject
    • Scanner
    • Original Size
    • Message ID
    • Internal ID
    • Attachments
  2. Next to Message view, click either Header or Message.
  3. Click any of the following buttons:
    • Back to List: Return to the query screen.
    • Deliver : Resend the message to its original recipients.
    • Reprocess: IMSS scans the message again and acts accordingly.
    • Delete: Delete the message.
    • Download : Save the message to your computer.
    Tip
    Tip
    Trend Micro recommends not saving messages or attachments that violated an antivirus rule.
Keywords: quarantined messages,view