Contact Trend Micro

• Try to find the answer to your question in the help system.

• Visit the Technical Support website to find the latest information about Trend Micro software and services, as well as answers to previously asked questions: http://esupport.trendmicro.com/en-us/home/default.aspx.

You can open a technical support case here: http://esupport.trendmicro.com/srf/srform.aspx.

If you would rather speak with a technical support engineer, please click the link below to find the telephone number for your region: http://esupport.trendmicro.com/en-us/home/pages/about-support.aspx.

Whether calling or writing, you can help Trend Micro solve your problem as quickly as possible by providing the following information:

• The name of your Trend Micro software or service

• The serial number of your software

• The version number of your software

• The exact text of the error message, if any

• A brief explanation of what you were doing when the problem occurred (please mention any steps that could reproduce the problem)