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Note
Note
IM Security does not support Network Address Translation (NAT) or firewalls between the two file transfer clients, and the file transfer will be unsuccessful, if any of the file transfer filters is enabled. Therefore, if the file transfer between two clients, who are separated by NAT or firewall, is a typical scenario, Trend Micro™ recommends disabling all the file transfer filters to ensure successful file transfers.

Procedure

  1. Go to one of the following:
    • File Transfer ScanWeb Reputation
    • Instant Message ScanWeb Reputation
    The Web Reputation screen displays.
  2. Select Enable Web Reputation for File Transfer Scan or Enable Web Reputation for Instant Message Scan.
  3. Click Save.