NoteIM Security does not support Network Address Translation (NAT) or firewalls
between the two file transfer clients, and the file transfer will be unsuccessful,
if any of the
file transfer filters is enabled. Therefore, if the file transfer between two clients,
who are
separated by NAT or firewall, is a typical scenario, Trend
Micro™ recommends disabling all the file transfer filters to ensure successful file
transfers.
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Procedure
- Go to one of the following:The Content Filtering screen appears.
-
- Select Enable Content Filtering for File Transfer Scan or Enable Content Filtering for Instant Message Scan.
- Enable specific rules by changing the Enabled icon from disabled () to enabled ().
- To change the order in which IM Security processes
the rules:
- Select the check box beside a rule name and click Change Priority.
- Under the Priority column, type the new priority for the rule in the text box that appears.
- Click Save each time you want to change the priority for a rule.
- Click Save.