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Note
Note
IM Security does not support Network Address Translation (NAT) or firewalls between the two file transfer clients, and the file transfer will be unsuccessful, if any of the file transfer filters is enabled. Therefore, if the file transfer between two clients, who are separated by NAT or firewall, is a typical scenario, Trend Micro™ recommends disabling all the file transfer filters to ensure successful file transfers.

Procedure

  1. Go to one of the following:
    • File Transfer ScanContent Filtering
    • Instant Message ScanContent Filtering
    The Content Filtering screen appears.
  2. Select Enable Content Filtering for File Transfer Scan or Enable Content Filtering for Instant Message Scan.
  3. Enable specific rules by changing the Enabled icon from disabled (icon-disabled-rule.jpg) to enabled (icon-enabled-rule.jpg).
  4. To change the order in which IM Security processes the rules:
    1. Select the check box beside a rule name and click Change Priority.
    2. Under the Priority column, type the new priority for the rule in the text box that appears.
    3. Click Save each time you want to change the priority for a rule.
  5. Click Save.