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Note
Note
IM Security does not support Network Address Translation (NAT) or firewalls between the two file transfer clients, and the file transfer will be unsuccessful, if any of the file transfer filters is enabled. Therefore, if the file transfer between two clients, who are separated by NAT or firewall, is a typical scenario, Trend Micro™ recommends disabling all the file transfer filters to ensure successful file transfers.

Procedure

  1. Go to File Transfer ScanVirus Scan.
  2. Select Enable Virus Scan for File Transfer Scans.
  3. Click Save.