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Go to the following web address for your region to access the End User
Quarantine console:
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For Europe, the Middle East, Africa: https://euq.hes.trendmicro.eu
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For all other regions: https://euq.hes.trendmicro.com
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- Go to the Approved Senders or Blocked Senders screen.
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Optionally, click a sortable column title to sort the list. Click the same title more than once to sort by ascending
or descending
order. Sortable columns include the following:
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Sender: Email address or domain of the sender
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Account: Account that you use to log on
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Date Added: Date and time that you added the sender to the list
Tip:For example, to group the oldest senders at the top of the list, sort the list by Date Added in descending order.
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Do one of the following to select senders to delete:
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To select one or more senders, select the check boxes to the left of each individual entry.
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To select all senders, select the check box to the left of the Sender column title.
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- Click Delete to permanently delete the selected senders from the list.
Parent topic: About Approved and Blocked Senders