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The Support Information policy specifies information about the organization's Support Help Desk. You can uniquely configure the Support Information policy for each group.

  1. Log on to PolicyServer MMC with either an Enterprise Administrator/Authenticator account or a Group Administrator/Authenticator account within the same policy group as the user.
  2. Expand the user’s group and go to Policies > Full Disk Encryption > Login.
  3. Right-click the Support Info policy and select Add.
  4. Specify support information.
  5. Click OK.
Parent topic: Remote Help Assistance