Views:

An inactive user is a user account that has not logged on any Endpoint Encryption devices for a specified time period.

The Enterprise Maintenance node in PolicyServer MMC allows you to purge inactive Endpoint Encryption users and devices, then view the purged user or device log events in a report. Additionally, you can set specific criteria to purge the log database at a specific time or on a schedule.

Warning:

Purged user accounts cannot authenticate to any Endpoint Encryption devices.

Parent topic: Enterprise Maintenance

Purging Inactive Users

  1. Log on to PolicyServer MMC.
  2. Expand the Enterprise, then go to Enterprise Maintenance.
  3. Click Purge Inactive Users.
  4. Specify the number of days to purge all user accounts that have not logged on a device for period of time.
    Note: Specify a range between 7 and 999 days.
  5. Click Purge.
  6. Click OK to confirm the purge.

Anything meeting the purge criteria is deleted from the database.

Viewing the Purge Inactive Users Log Event

  1. Log on to PolicyServer MMC.
  2. Click Enterprise Log Events.

    All current log events appear in the right pane.

  3. At the bottom of the page, click Filter.

    The Search Filter window appears.

  4. From the Message ID drop-down list, select 200105, Inactive Users Removed from Enterprise.
  5. Click Search.

    All log event matching the specified criteria appear.

  6. Double-click a log event.

    The Log Record window appears displaying all log data for the selected event.

Viewing the Purge Inactive Users Report

  1. Log on to PolicyServer MMC.
  2. Expand the Enterprise, then go to Enterprise Maintenance.
  3. Click Enterprise Scheduled Reports.
  4. Do one of the following in the right pane:
    • To view the report in tabular format, double-click Purged Inactive Users.
    • To view the report in HTML format, right-click a report and then select Display Report.