Email Reputation Services is powered by the Trend Micro Smart Protection Network, a global network operated by highly trained spam investigators who research, collect, process, and distribute reputation ratings on IP addresses. These specialists monitor spam activity, develop information on spam sources, verify the accuracy of reputation ratings, and work with organizations to ensure that the service is tracking spammers correctly.
Working around the clock to assure availability and quick response times, the Smart Protection Network delivers real-time updates to the database for immediate availability. This high level of service is the key component for building and maintaining a reliable reputation database.