Views:
  1. Go to https://servicecentral.trendmicro.com/en-us/ers/.
  2. Go to Policy > Reputation Settings.
  3. Under Reputation Services, enable or disable the available standard reputation services.
    • Known Spam Source List (RBL)
    • Dial-up User List (DUL)
    • Emerging Threat List (ETL)
  4. Enable Filter IP addresses based on their Reputation (QIL)
    1. Under Advanced, click Filter IP addresses based on their Reputation (QIL) to enable or disable the service.
    2. Use the slider to select a filtering level.

    • Most aggressive: If Email Reputation Services detects spam from a sender IP address, it adds the sender address into the dynamic reputation database. The time the IP address stays in the database depends on whether Email Reputation Services detects more spam from the sender.

    • More aggressive: A moderately aggressive setting. Email Reputation Services allows a small volume of spam from senders with a good rating. If Email Reputation Services detects an increase in spam beyond the allowable threshold from a sender, it adds the sender to the dynamic reputation database. The time the IP address stays in the database depends on whether Email Reputation Services detects more spam from the sender. The time can be as long as the time described in Most aggressive.

    • Recommended: A moderately tolerant setting. Email Reputation Services allows a larger volume of spam from a sender with a good rating. If Email Reputation Services detects an increase in spam above the allowable threshold from a sender, it adds the sender to the dynamic reputation database. The time the IP address stays in the database is generally shorter than the time for More aggressive.

    • Least aggressive: Email Reputation Services allows the same amount of spam from a sender with a good rating, as in level 2. The time that an IP address stays in the database is shorter than the time for Recommended.

  5. Click Save.
Parent topic: Reputation Settings