In environments with a large number of hosts (for example, 10,000 hosts or more,) the verbose diagnostic package process (dsm_c.exe) may run out of memory while creating the diagnostic package. To prevent this, you can increase the memory allocated to the verbose diagnostic package JVM process to 2 GB.
  1. Go to the Deep Security Manager installation directory.
  2. Create a new file with the name "dsm_c.vmoptions".
  3. Open the file and add the line -Xmx2g.
    Note
    Note
    If 2 GB of memory is not enough, you can further increase the allocated memory by changing the value in the above line (for example, -Xmx4g for 4 GB or -Xmx6g for 6 GB).
  4. Save the file and run dsm_c.exe.