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Table of Contents
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Privacy and Personal Data Collection Disclosure
Preface
Documentation
Audience
Document Conventions
Introduction
Introduction
About Deep Discovery Inspector
What's new
Features and benefits
Threat management capabilities
APT Attack Sequence
Host Severity
Advanced threat scan engine
Virtual analyzer
Hardware appliance installation and deployment
About your system
Package contents
The Deep Discovery Inspector appliance
Front panel
Front panel - 530/1300 appliance
Front panel - 4300/9300 appliance
Back panel
Back panel - 530/1300 appliance
Back panel - 4300/9300 appliance
Network cards
Port order
Port order - 530/1300 appliance
Port order - 4300/9300 appliance
NIC indicators
NIC indicators - 530/1300
NIC indicators - 4300/9300
Data port indicators - 4300/9300 1 gbps
Data NIC indicators - 4300/9300 10/25 gbps
Power supply indicators
Setting up the hardware
Product specifications
Product specifications - 530/1300 appliance
Product specifications - 4300/9300 appliance
Hardware appliance deployment
Deployment overview
Hardware appliance deployment planning
Deployment scenarios
Out-of-band
Mirroring trunk links
Multiple port monitoring
Network tap monitoring
Proxy monitoring
Redundant networks
Remote port or VLAN mirroring
Single port monitoring
VLAN-based port monitoring
VMware port mirroring
Inline
Transparent bridge
Hardware appliance installation requirements
Hardware appliance system requirements
Hardware appliance requirements
Preconfiguration console requirements
Management console requirements
Virtual analyzer image operating system requirements
Installation on a hardware appliance
Configuring options
Setting JavaScript options for Google Chrome
Setting JavaScript options for Mozilla Firefox
Deep Discovery Inspector hardware appliance installation
Installing Deep Discovery Inspector on hardware appliances with an optical drive
Installing Deep Discovery Inspector on hardware appliances without an optical drive
Restoring to factory mode
Port mirroring on a VMware virtual distributed switch
Creating a VMware vSphere distributed switch (VDS)
Deep discovery inspector hardware appliance with a VDS
Hardware appliance - configuring mirrored traffic monitoring from a VDS with encapsulated remote mirroring
Hardware appliance - configuring mirrored traffic monitoring from a VDS with remote mirroring
Virtual appliance installation and deployment
Virtual appliance deployment
Deployment overview
Virtual appliance deployment planning
Deployment scenarios
VMware port mirroring
Virtual appliance installation requirements
Virtual appliance system requirements
Virtual host appliance requirements
Management console requirements
Create a new virtual appliance
Create a VMware ESXi virtual appliance
Requirements for a virtual machine in VMware ESXi
Configuring the VMware ESXi server network
Creating a virtual machine in VMware ESXi
Enabling hardware-assisted virtualization in VMware ESXi
Create a Microsoft Hyper-V virtual appliance
Creating a virtual machine in Microsoft Hyper-V
Configure traffic mirroring in Microsoft Hyper-V
Configuring external traffic mirroring in Microsoft Hyper-V
Configuring internal VM traffic mirroring in Microsoft Hyper-V
Installation on a virtual appliance
Configuring options
Setting JavaScript options for Google Chrome
Setting JavaScript options for Mozilla Firefox
Setting options for virtual appliance in ESXi
Deep Discovery Inspector virtual appliance installation
Port mirroring on a VMware virtual distributed switch
Creating a VMware vSphere distributed switch (VDS)
Deep discovery inspector virtual appliance with a VDS
Requirements for virtual appliances with a VDS
Virtual appliance - monitoring mirrored external network traffic using a VDS
Virtual appliance - configuring mirrored external network traffic monitoring with encapsulated remote mirroring
Virtual appliance - configuring mirrored external network traffic monitoring with remote mirroring
Virtual appliance - monitoring mirrored VM traffic from a VDS
Virtual appliance - monitoring mirrored traffic from different ESXi hosts
Virtual appliance - configuring mirrored VM traffic monitoring with encapsulated remote mirroring
Virtual appliance - configuring mirrored VM traffic monitoring with remote mirroring
Virtual appliance - monitoring mirrored traffic from the same ESXi host
Virtual appliance - configuring distributed port mirroring on a VDS
Post-installation tasks
Preconfiguration
Preconfiguration console
Preconfiguration console access
Accessing the preconfiguration console with a VGA port
Accessing the preconfiguration console with a serial port
Preconfiguration console main menu
Viewing appliance information and status
Modifying device settings
Modifying interface settings
System tasks
System tasks overview
Performing a diagnostic test
Performing a ping test
Restarting Deep Discovery Inspector
Changing the root password
Logging off
Configuring manual traffic bypass
Troubleshoot
Frequently asked questions (FAQs)
FAQs - appliance rescue
FAQs - configuration
FAQs - detections
FAQs - installation
FAQs - upgrade
FAQs - virtual analyzer image
Troubleshooting
Slow management console response
Detections
No detections on all detections screen
"unregistered service" server displays in all detections query
Unknown IP addresses display on a screen
Known safe objects flagged as malicious
"database is corrupt" alert displays
Virtual analyzer
Cannot upload OVA
No virtual analyzer response to file submissions
Virtual analyzer images
The installation media does not start
"found new hardware" wizard
An image displays a blue screen
Cannot connect to network services
Diagnostics
Inline deployment and TLS inspection
Network connectivity issue
TLS connection issue
Technical support
Troubleshooting resources
Using the support portal
Threat encyclopedia
Contacting Trend Micro
Speeding up the support call
Sending suspicious content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other resources
Download center
Documentation feedback
Ports used by the appliance
Introduction
Related information
Introduction
Table of Contents
Privacy and Personal Data Collection Disclosure
Preface
Documentation
Audience
Document Conventions
Introduction
Introduction
About Deep Discovery Inspector
What's new
Features and benefits
Threat management capabilities
APT Attack Sequence
Host Severity
Advanced threat scan engine
Virtual analyzer
Hardware appliance installation and deployment
About your system
Package contents
The Deep Discovery Inspector appliance
Front panel
Front panel - 530/1300 appliance
Front panel - 4300/9300 appliance
Back panel
Back panel - 530/1300 appliance
Back panel - 4300/9300 appliance
Network cards
Port order
Port order - 530/1300 appliance
Port order - 4300/9300 appliance
NIC indicators
NIC indicators - 530/1300
NIC indicators - 4300/9300
Data port indicators - 4300/9300 1 gbps
Data NIC indicators - 4300/9300 10/25 gbps
Power supply indicators
Setting up the hardware
Product specifications
Product specifications - 530/1300 appliance
Product specifications - 4300/9300 appliance
Hardware appliance deployment
Deployment overview
Hardware appliance deployment planning
Deployment scenarios
Out-of-band
Mirroring trunk links
Multiple port monitoring
Network tap monitoring
Proxy monitoring
Redundant networks
Remote port or VLAN mirroring
Single port monitoring
VLAN-based port monitoring
VMware port mirroring
Inline
Transparent bridge
Hardware appliance installation requirements
Hardware appliance system requirements
Hardware appliance requirements
Preconfiguration console requirements
Management console requirements
Virtual analyzer image operating system requirements
Installation on a hardware appliance
Configuring options
Setting JavaScript options for Google Chrome
Setting JavaScript options for Mozilla Firefox
Deep Discovery Inspector hardware appliance installation
Installing Deep Discovery Inspector on hardware appliances with an optical drive
Installing Deep Discovery Inspector on hardware appliances without an optical drive
Restoring to factory mode
Port mirroring on a VMware virtual distributed switch
Creating a VMware vSphere distributed switch (VDS)
Deep discovery inspector hardware appliance with a VDS
Hardware appliance - configuring mirrored traffic monitoring from a VDS with encapsulated remote mirroring
Hardware appliance - configuring mirrored traffic monitoring from a VDS with remote mirroring
Virtual appliance installation and deployment
Virtual appliance deployment
Deployment overview
Virtual appliance deployment planning
Deployment scenarios
VMware port mirroring
Virtual appliance installation requirements
Virtual appliance system requirements
Virtual host appliance requirements
Management console requirements
Create a new virtual appliance
Create a VMware ESXi virtual appliance
Requirements for a virtual machine in VMware ESXi
Configuring the VMware ESXi server network
Creating a virtual machine in VMware ESXi
Enabling hardware-assisted virtualization in VMware ESXi
Create a Microsoft Hyper-V virtual appliance
Creating a virtual machine in Microsoft Hyper-V
Configure traffic mirroring in Microsoft Hyper-V
Configuring external traffic mirroring in Microsoft Hyper-V
Configuring internal VM traffic mirroring in Microsoft Hyper-V
Installation on a virtual appliance
Configuring options
Setting JavaScript options for Google Chrome
Setting JavaScript options for Mozilla Firefox
Setting options for virtual appliance in ESXi
Deep Discovery Inspector virtual appliance installation
Port mirroring on a VMware virtual distributed switch
Creating a VMware vSphere distributed switch (VDS)
Deep discovery inspector virtual appliance with a VDS
Requirements for virtual appliances with a VDS
Virtual appliance - monitoring mirrored external network traffic using a VDS
Virtual appliance - configuring mirrored external network traffic monitoring with encapsulated remote mirroring
Virtual appliance - configuring mirrored external network traffic monitoring with remote mirroring
Virtual appliance - monitoring mirrored VM traffic from a VDS
Virtual appliance - monitoring mirrored traffic from different ESXi hosts
Virtual appliance - configuring mirrored VM traffic monitoring with encapsulated remote mirroring
Virtual appliance - configuring mirrored VM traffic monitoring with remote mirroring
Virtual appliance - monitoring mirrored traffic from the same ESXi host
Virtual appliance - configuring distributed port mirroring on a VDS
Post-installation tasks
Preconfiguration
Preconfiguration console
Preconfiguration console access
Accessing the preconfiguration console with a VGA port
Accessing the preconfiguration console with a serial port
Preconfiguration console main menu
Viewing appliance information and status
Modifying device settings
Modifying interface settings
System tasks
System tasks overview
Performing a diagnostic test
Performing a ping test
Restarting Deep Discovery Inspector
Changing the root password
Logging off
Configuring manual traffic bypass
Troubleshoot
Frequently asked questions (FAQs)
FAQs - appliance rescue
FAQs - configuration
FAQs - detections
FAQs - installation
FAQs - upgrade
FAQs - virtual analyzer image
Troubleshooting
Slow management console response
Detections
No detections on all detections screen
"unregistered service" server displays in all detections query
Unknown IP addresses display on a screen
Known safe objects flagged as malicious
"database is corrupt" alert displays
Virtual analyzer
Cannot upload OVA
No virtual analyzer response to file submissions
Virtual analyzer images
The installation media does not start
"found new hardware" wizard
An image displays a blue screen
Cannot connect to network services
Diagnostics
Inline deployment and TLS inspection
Network connectivity issue
TLS connection issue
Technical support
Troubleshooting resources
Using the support portal
Threat encyclopedia
Contacting Trend Micro
Speeding up the support call
Sending suspicious content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other resources
Download center
Documentation feedback
Ports used by the appliance
