Service Gateway connection

Procedure

1. In Trend Vision One, configure at least one Service Gateway.
   For details, see Service Gateway Inventory at https://docs.trendmicro.com/en-us/enterprise/trend-micro-xdr-help/ServiceGateway
2. Ensure your service gateway has the following services installed:
   • ActiveUpdate
   • Smart Protection Services
   • Suspicious Object List synchronization

   For details, see Managing Services in Service Gateway at https://docs.trendmicro.com/en-us/enterprise/trend-micro-xdr-help/ManagingServicesSG
3. Configure the connection to your Service Gateway.

   Important The following instructions were valid as of November 2024. For further help, check the Trend Vision One documentation at https://docs.trendmicro.com/en-us/enterprise/trend-micro-xdr-help/ConnectingNetworkSensorsServiceGateway

   1. In the Trend Vision One console, go to Network Security Operations → Network Inventory → Deep Discovery Inspector Appliances.
   2. Select one or more connected appliances.
   3. Click Configure Connection Settings.
      The Appliance Connection Settings panel appears.
   4. If your appliance is using the Direct connection method, select Use a Service Gateway as the service source and select the Service Gateway to use as the source.
   5. If the version of your Deep Discovery Inspector appliance is 6.7 or later, click Test Connection.
      You can apply the settings to Deep Discovery Inspector 6.7 or later appliances if the status is Successful.

      Earlier versions of Deep Discovery Inspector show a status of Not tested. You can apply settings even if all other appliances return a status of Failed.
   6. Click Apply to apply the settings to all Deep Discovery Inspector appliances with a status of Successful or Not tested.