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You can configure the Approved Senders list on the End-User Quarantine console to reduce false-positives for spam detections.
Note
Note
The Approved Senders list has priority over the Blocked Senders list. If a sender IP address or email address is in both the Blocked Senders list and the Approved Senders list, Deep Discovery Email Inspector does not block messages from the sender.
Tip
Tip
If your administrator has enabled shared mailbox management, you can select an email account from the drop-down list.

Procedure

  1. Access the EUQ console.
    For more information, see Accessing the End-User Quarantine Console
  2. Click the Approved Senders tab.
  3. Select an email account.
  4. To add an entry to the list, type an email address in the text field and click Add.
    You can click Delete to remove a selected entry from the list.
  5. Click Save.
Keywords: approved senders,End-User Quarantine