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The following table describes the quarantine reasons that display on the Quarantine screen.

Table 1.

Quarantine Reason

Description

Content violation

Messages with content that matches a content filtering rule.

DLP incident

Messages with one or more data loss prevention (DLP) policy violations.

Malformed

Messages that cannot be opened for processing.

Spam detection

Messages that are detected as spam/graymail.

Threat detection

Messages that are detected to contain malware.

Unscannable

Messages that are not scannable.

Unsuccessful encryption

Messages that cannot be encrypted.

Unsuccessful decryption

Messages that cannot be decrypted.

Virtual Analyzer error

Messages that are not analyzed because of an unexpected error in Virtual Analyzer (for example, processing time-out).

Virtual Analyzer time-out

Messages that are not analyzed because of processing time-out in Virtual Analyzer.