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Your product license status changes from when you first acquire the product to when you must renew the license. Some of these statuses require intervention in order to maintain all product functionality. You can evaluate the product without activating a product license.

Status

Description

Evaluation

Deep Discovery Email Inspector has full product functionality for a limited trial period. The trial period is based on the Maintenance Agreement.

Not Activated

Technical support and component updates are not available. Deep Discovery Email Inspector passes all email messages without investigation until the product license is activated.

Activated

Deep Discovery Email Inspector has full product functionality and component updates for the license period. Technical Support is available based on the Maintenance Agreement.

Expired

The license is no longer valid. After the grace period lapses, product functionality is limited.

  • For evaluation licenses, component updates and scanning are not available.

  • For full licenses, technical support and component updates are not available. Scanning is maintained with outdated components.

    Warning:

    Outdated components significantly reduce product detection capabilities.