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You can configure the Approved Senders list on the End-User Quarantine console to reduce false-positives for spam detections.

Note:

The Approved Senders list has priority over the Blocked Senders list. If a sender IP address is in both the Blocked Senders list and the Approved Senders list, Deep Discovery Email Inspector does not block messages from the sender.

For more information, see Blocked Senders List.

  1. Access the EUQ console.

    For more information, see Accessing the End-User Quarantine Console

  2. Click the Approved Senders tab.
  3. To add an entry to the list, type an email address in the text field and click Add.

    You can click Delete to remove a selected entry from the list.

  4. Click Save.
Parent topic: End-User Quarantine Console