Display Options and Search Filters | Trend Micro Service Central

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To customize the display, apply the following display options and search filters:

Table 1. Display Options and Search Filters: Quarantined Messages
Filter Option	Description
Risk level	Filter options include the following risk level settings:
	High	Displays high-risk email messages
	Medium	Displays medium-risk email messages
	Low	Displays low-risk email messages
	Unavailable	Displays spam/graymail messages and email messages with content violation
	Unrated	Displays email messages where the email format was invalid or that contained unscannable attachments or links
	All	Displays all email messages
Period	Last 24 hours
	Last 7 days
	last 14 days
	Last 30 days
	Last 60 days
	Custom range
Monitored domain	Select domains from which email messages should be displayed
Quarantine Reason	Filter options include the following quarantine reasons:
	All	Displays all email messages
	Content violation	Messages with content that matches a content filtering rule
	DLP incident	Messages that contain Data Loss Prevention (DLP) policy violations
	Malformed	Messages that cannot be opened for processing
	Spam detection	Messages that are detected as spam/graymail
	Threat detection	Messages that are detected to contain malware
	Unknown	Messages with unknown threats
	Unscannable	Messages that are not scannable
	Unsuccessful decryption	Messages that cannot be decrypted.
	Unsuccessful encryption	Messages that cannot be encrypted.
	Virtual Analyzer error	Messages that are not analyzed because of an unexpected error in Virtual Analyzer (for example, processing time-out)
	Virtual Analyzer time-out	Messages that are not analyzed because of processing time-out in Virtual Analyzer
Threat type	Filter options include the following threat type classifications:
	All	Displays all email messages
	Targeted malware	Malware made to look like they come from someone a user expects to receive email messages from, possibly a boss or colleague
	Malware	Malicious software used by attackers to disrupt, control, steal, cause data loss, spy upon, or gain unauthorized access to computer systems
	Malicious URL	A hyperlink embedded in an email message that links to a known malicious web site
	Suspicious File	A file that exhibits malicious characteristics
	Suspicious URL	A hyperlink embedded in an email message that links to an unknown malicious website
	Phishing	Email messages that seek to fool users into divulging private information by redirecting users to legitimate-looking web sites
	Spam/Graymail	Unsolicited spam email messages, often of a commercial nature, sent indiscriminately to multiple individuals Graymail refers to solicited bulk email messages that are not spam
	Content violation	Content that you deem inappropriate, such as personal communication or large attachments
	DLP incident	Policy violations that can lead to data loss
Basic search	Type a case-insensitive keyword in the basic search filed to search a partial sender or recipient match.
Advanced Search	Search by user-defined criteria sets. Each set includes one or more of the following: Attributes Associated values