Resetting the Default admin Account

Procedure

1. On the front of your Deep Discovery Analyzer appliance, pull out the information tag and copy the last 5 alphanumeric characters of the service tag.
2. Verify that the Deep Discovery Analyzer appliance is powered on.
3. Connect the serial port on your computer to the serial port on the rear panel of the Deep Discovery Analyzer appliance.
4. On your computer, identify the communication port number (for example, COM1) for the serial connection.
5. Open the terminal emulation program and start a serial communication session using the connection settings listed in the following table.

   Parameter	Setting
   Connection type	Serial
   Port	The communication port number on your computer (for example, COM1)
   Baud rate	115200
   Data bits	8
   Stop bits	1
   Parity	None
   Flow control	XON/XOFF

   A terminal screen appears with the cursor.
6. Press ENTER.
   The logon screen appears.

   Note For information on using the preconfiguration console, see Preconfiguration Console Basic Operations.

7. If you are already logged into the preconfiguration console, select Log Off and press ENTER.
8. Type valid logon credentials. The default credentials are:
   • User name: admin
   • Password: The last 5 alphanumeric characters of the service tag

   The Reset Admin Account screen appears.
9. Type the new password twice.
10. Select Save and press ENTER.
11. After the password is reset successfully, select OK and press ENTER to return to the logon screen.

    Note The system also performs the following actions on the admin account: Reset the account to the administrator role Unlocks the account if it is locked