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Status
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Connection status of the appliance. Mouseover a status icon to view
details.
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Mode
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Cluster mode of the appliance.
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Management IP Address
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Management IP address of the appliance.
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Host Name
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Host name of the appliance.
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Last Connected
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Date and time that the appliance last connected to the active primary
appliance.
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Note
No data (indicated by a dash) if the appliance is a passive primary
appliance.
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Details
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Additional details about the operational status of the appliance.
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For standalone appliance:
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For passive primary appliance:
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Fully synced: The passive primary
appliance is fully synced to the active primary appliance.
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Syncing n%: The passive primary appliance
is syncing settings from the active primary appliance.
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Sync error: The passive primary
appliance is unable to connect to the active primary appliance. Verify that the
appliances are directly connected using eth3, and that eth3 is not used for sandbox
analysis.
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Tip
This field also displays the connection latency and throughput
information.
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For secondary appliances:
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Inconsistent component version: One or more
components have different versions on the active primary appliance and secondary
appliance. Use the same component versions on all appliances.
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Not connected: The active primary
appliance did not receive a heartbeat from the secondary appliance within the last
10
seconds. Verify that the secondary appliance is powered on and able to connect to
the
active primary appliance through the network.
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Invalid API key: The secondary appliance
is configured with an invalid API key. Verify the Active primary API
key on the secondary appliance.
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Incompatible software version: The
firmware, hotfix, and patch versions on the active primary appliance and secondary
appliance are different. Use the same firmware, hotfix, and patch version on all
appliances.
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Unexpected error: An unexpected error
has occurred. If the issue persists, contact your support provider.
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Action
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Actions that can be executed depending on the appliance mode and status.
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For active primary appliance:
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Swap: Swap the roles of the primary appliances.
Sets the current passive primary appliance to primary mode (active) and the current
active primary appliance to primary mode (passive). Appears when the passive primary
appliance has synced all settings from the active primary appliance. For details,
see
Swapping the Active Primary Appliance and the Passive Primary Appliance
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For passive primary appliance:
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Detach: Detach the passive primary appliance.
Disables high availability and allows the passive primary appliance to be used as
a
standalone appliance. Appears when the passive primary appliance has synced all
settings from the active primary appliance. For details, see Detaching the Passive Primary Appliance from the Cluster
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For secondary appliances:
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Remove: Remove inaccessible secondary appliance.
Affects object processing capacity. Secondary appliances attempt to connect to the
active primary appliance every 10 seconds. Appears when the active primary appliance
does not receive a heartbeat from the secondary appliance within one minute. For
details, see Removing a Secondary Appliance from the Cluster
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