From time to time, Trend Micro releases a new firmware version for a reported known issue or an upgrade that applies to the product. Find available firmware versions at http://downloadcenter.trendmicro.com.
Deep Discovery Analyzer 7.6 supports direct migration of data and configuration settings from the following versions:
  • Deep Discovery Analyzer 7.5
  • Deep Discovery Analyzer 7.2
Note
Note
After applying the firmware update on hardware models 1200 and 1300, Deep Discovery Analyzer automatically migrates the settings of a Deep Discovery Analyzer 7.5 or 7.2 installation to 7.6.
You can upgrade the firmware on Deep Discovery Analyzer using one of the following methods:
  • The Deep Discovery Analyzer management console
  • Plan deployment from Deep Discovery Director. For more information, see the Deep Discovery Director documentation.
Important
Important
If you have multiple Deep Discovery Analyzer appliances deployed and configured to form a cluster, see the migration tasks in Upgrading Firmware on Appliances in a Cluster.
Note
Note
Ensure that you have finished all management console tasks before proceeding. The upgrade process may take some time to complete.

Procedure

  1. Obtain the firmware image.
    • Download the Deep Discovery Analyzer firmware image from the Trend Micro Download Center at:
      http://downloadcenter.trendmicro.com
    • Obtain the firmware package from your Trend Micro reseller or support provider.
  2. On the logon page of the management console, select Enable extended session timeout and then log on using a valid user name and password.
  3. Back up configuration settings. Do the following:
    1. Go to Administration → System Maintenance and click the Back Up tab.
    2. Click Export.
  4. Go to Administration → Updates, and then click the Firmware tab.
  5. Click Choose File or Browse, and then select the firmware upgrade file.
  6. Click Install.
    The screen displays the firmware upgrade status.
    Important
    Important
    Do not close or refresh the browser, navigate to another page, perform tasks on the management console, or power off the appliance until updating is complete.
    Deep Discovery Analyzer will automatically restart after the firmware upgrade is complete.
  7. Clear the browser cache before you access the management console.