Viewing Unsuccessful Scans | Trend Micro Service Central

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You can view the list of files that Deep Discovery Analyzer cannot scan on the Unsuccessful Scans screen.

Note:

Deep Discovery Analyzer will attempt to scan the files again in the next scheduled or on-demand scan.

To display the Unsuccessful Scans screen, go to Virtual Analyzer > Network Shares and click the number next to Unsuccessful in the Scan results field.

You can use the search function or filter entries (by file name, path, network share name, error type, or event logged time).

The following table describes the information on the Unsuccessful Scans screen.

Table 1.
Field	Description
File name	View the name of the file that Deep Discovery Analyzer cannot scan successfully
Share name	View the name of the network share
Path	View the location of the file on the network share
Error type	View the scan error type
Event logged	View the time the event was detected