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All gateways synchronize users and groups every eight hours. Any gateway registered through Cloud Edge Cloud Console automatically triggers a UserID synchronization. If needed, trigger a synchronization by clicking Sync All Gateways.

Synchronized user information includes:

  • The user information in LDAP servers if the registered gateway has configured an LDAP server

  • The user information in Active Directory servers if the registered gateway has configured an Active Directory server

  • The hosted user and group information configured on Cloud Edge Cloud Console