Troubleshooting WFBSS Endpoint Protection

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Purpose View general troubleshooting information when using WFBSS Endpoint Protection.

Location: Gateways > (gateway name) > NETWORK ACCESS CONTROL > WFBSS Endpoint Protection > Troubleshooting

Do the following to troubleshoot WFBSS Endpoint Protection:

View individual log entries to determine why a client has been blocked.
Click Refresh to update the logs.

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Accounts","url":"cloud-edge-cloud-console-55-deleting-accounts"}]},{"title":"Changing User Profiles","url":"cloud-edge-cloud-console-55-changing-user-profil","children":[{"title":"Changing User Profiles","url":"cloud-edge-cloud-console-55-changing-user-profil_001"}]}]},{"title":"User Authentication","url":"cloud-edge-cloud-console-55-user-authentication","children":[{"title":"UserID Sync","url":"cloud-edge-cloud-console-55-userid-sync","children":[{"title":"Managing UserID Sync","url":"cloud-edge-cloud-console-55-managing-userid-sync"}]},{"title":"Hosted Users and Groups","url":"cloud-edge-cloud-console-55-hosted-users-and-gro","children":[{"title":"Managing Hosted Users","url":"cloud-edge-cloud-console-55-managing-hosted-user"},{"title":"Adding/Editing a Hosted User","url":"cloud-edge-cloud-console-55-adding_editing-a-hos"},{"title":"Managing Hosted Groups","url":"cloud-edge-cloud-console-55-managing-hosted-grou"},{"title":"Adding/Editing a Hosted 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Alerts","url":"cloud-edge-cloud-console-55-administrator-alerts","children":[{"title":"Configuring Administrator Alerts","url":"cloud-edge-cloud-console-55-configuring-administ"}]},{"title":"Updates","url":"cloud-edge-cloud-console-55-updates_001","children":[{"title":"Updateable Components","url":"cloud-edge-cloud-console-55-updateable-program-c","children":[{"title":"Anti-Spam Pattern and Engine","url":"cloud-edge-cloud-console-55-component-anti-spa"},{"title":"C&C Information Pattern","url":"cloud-edge-cloud-console-55-campampc-information-"},{"title":"IntelliTrap Pattern and Exceptions","url":"cloud-edge-cloud-console-55-component-intellit"},{"title":"IPS Pattern","url":"cloud-edge-cloud-console-55-ips-pattern-and-engi"},{"title":"Spyware Pattern","url":"cloud-edge-cloud-console-55-component-spyware-"},{"title":"Virus Scan Engines and Pattern","url":"cloud-edge-cloud-console-55-component-virus-sc"},{"title":"Smart Scan Agent Pattern","url":"cloud-edge-cloud-console-55-smart-scan-agent-pat"}]},{"title":"Scheduling Updates","url":"cloud-edge-cloud-console-55-scheduling-updates"}]},{"title":"Maintenance","url":"cloud-edge-cloud-console-55-maintenance","children":[{"title":"Configuration Backups","url":"cloud-edge-cloud-console-55-configuration-backup"},{"title":"Backing Up or Restoring Configuration","url":"cloud-edge-cloud-console-55-backing-up-or-restor"}]},{"title":"Certificate Management","url":"cloud-edge-cloud-console-55-certificate-manageme","children":[{"title":"Exporting or Regenerating Certificate","url":"cloud-edge-cloud-console-55-exporting-or-regener"},{"title":"Importing a Third-Party CA Certificate","url":"cloud-edge-cloud-console-55-importing-a-third-pa"}]}]},{"title":"Glossary","url":"cloud-edge-cloud-console-55-glossary_001"}]

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