Purpose View general troubleshooting guidelines when setting up PPTP VPN.
Location: Gateways > (gateway name) > USER VPN > PPTP VPN > Troubleshooting
Do the following to troubleshoot PPTP VPN:
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Learn about error messages at Understanding PPTP VPN Error Messages .
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Verify that the client can ping the Cloud Edge appliance successfully.
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Verify that the client can access the PPTP VPN-configured TCP or UDP port.