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ImportantResource spikes may occur if a large number of applications are running
simultaneously on an endpoint. If the target endpoint is already running low on memory
or
disk space, Trend Micro recommends upgrading the necessary hardware components prior
to
Apex One Security Agent installation or upgrade.
Trend Micro recommends allocating the minimum system requirements listed as
dedicated resources for the Security Agent program to ensure adequate performance
during
extensive scanning operations.
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NoteAll Trend Micro testing on Windows Embedded platforms and Storage Servers is
performed in a virtualized environment. Because these operating systems are typically
run
on custom hardware (for example, on point-of-sale terminals), customers must plan
to
thoroughly test on their target hardware platform prior to deployment in a production
environment. In addition, before raising support cases, customers should attempt to
reproduce problems in a virtualized environment because this is the environment the
Trend
Micro support team has available. If the issue is specific to deployments on custom
hardware, Trend Micro may require the customer to provide us with remote access to
a
suitable environment before we can fully respond to support cases.
Trend Micro does not support Apex One Security Agent installation on Windows
platforms with the Unified Write Filter (UWF) feature enabled.
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Operating System
|
Edition
|
Service Pack
|
Processor
|
RAM
|
Available Disk Space
|
Others
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32-bit / 64-bit
|
Enterprise
|
None
|
Minimum 1GHz (32-bit) / 2GHz (64-bit) Intel Pentium or equivalent
(2GHz recommended)
AMD™ 64 processor
Intel 64 processor
|
|
|
Monitor that supports 1024 x 768 resolution at 256 colors or
higher
Simple File Sharing disabled
Enable Remote Registry
Allow printer/file sharing in the Windows firewall
(if enabled)
Enable default local admin
|
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|
64-bit
|
Enterprise
|
None
|
Minimum 2GHz (64-bit) Intel Pentium or equivalent
AMD™ 64 processor
Intel 64 processor
|
|
|
Monitor that supports 1024 x 768 resolution at 256 colors or
higher
Enable Remote Registry
Allow printer/file sharing in the Windows firewall
(if enabled)
Enable default local admin
|
|||
|
Note
|