Installing Plug-in Programs

Procedure

1. Open the Apex One web console and click Plug-ins in the main menu.
2. On the Plug-in Manager screen, go to the plug-in program section and click Download.
   The size of the plug-in program package displays beside the Download button. Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product.

   Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product
   Monitor the progress or navigate away from the screen during the download.

   Note If Apex One encounters problems downloading or installing the package, check the server update logs on the Apex One web console. On the main menu, click Logs → Server Updates.

3. Click Install Now or Install Later.
   • After clicking Install Now, the installation begins and an installation progress screen appears.
   • After clicking Install Later, the Plug-in Manager screen appears.
     Install the plug-in program by clicking the Install button located in the plug-in program's section on the Plug-in Manager screen.
   The Trend Micro End User License Agreement screen appears.

   Note Not all plug-in programs require this screen. If this screen does not appear, the plug-in program installation begins.

4. Click Agree to install the plug-in program.
   Monitor the progress or navigate away from the screen during the installation.

   Note If Apex One encounters problems downloading or installing the package, check the server update logs on the Apex One web console. On the main menu, click Logs → Server Updates.