Note
Note
This version of Trend Micro Apex One supports the following migrations:
  • On-premises Apex One servers: From OfficeScan version XG Service Pack 1
  • Apex One as a Service servers: From OfficeScan version XG Service Pack 1
For a complete list of the settings that the Apex One Settings Export Tool migrates, see The Apex One Settings Export Tool.
Older OfficeScan versions may not contain all the settings available in the latest Trend Micro Apex One version. Trend Micro Apex One automatically applies the default settings for any feature not migrated from the previous OfficeScan server version.

Procedure

  1. Locate the Server Migration Tool package.
    • From the Trend Micro Apex One web console, go to AdministrationSettingsServer Migration and click the Download Apex One Settings Export Tool link.
    • On the Trend Micro Apex One server computer, navigate to <Server installation folder>\PCCSRV\Admin\Utility\PolicyExportTool.
  2. Copy the Apex One Settings Export Tool to the source OfficeScan server computer.
    Important
    Important
    You must use the Apex One Settings Export Tool on the source OfficeScan server version to ensure that all data is properly formatted for the new target server. Trend Micro Apex One is not compatible with older versions of the Server Migration Tool.
  3. Open a command prompt with administrative privileges, change to the location of the tool, and execute ApexOneSettingsExportTool.exe.
    The Apex One Settings Export Tool runs.
    Note
    Note
    The default names of the export packages are:
    • ApexOne_Agent_DLP_Policies.zip (used to import DLP policy settings into Trend Micro Apex Central)
    • ApexOne_Agent_Policies.zip (used to import all other Security Agent policy settings into Trend Micro Apex Central)
    • Server_Settings_Migration.zip (used to import all Security Agent policy settings and OfficeScan server settings to another Trend Micro Apex One server)
  4. Copy the export package(s) to a location that the destination Trend Micro Apex One or Trend Micro Apex Central server can access.
  5. To import the settings to the destination Trend Micro Apex One server:
    1. From the Trend Micro Apex One web console, go to AdministrationSettingsServer Migration and click the Import Settings... button.
    2. Locate the Server_Settings_Migration.zip package and click Open.
    3. Verify that the server contains all the previous OfficeScan version settings.
  6. To import the Security Agent policy settings to the destination Trend Micro Apex Central console:
    1. From the Trend Micro Apex Central web console, go to PoliciesPolicy Management.
    2. In the Product drop-down, select Apex One Security Agent.
    3. Click Import Settings.
    4. Locate the ApexOne_Agent_Policies.zip package and click Open.
  7. To import the Security Agent DLP policy settings to the destination Trend Micro Apex Central console:
    1. From the Trend Micro Apex Central web console, go to PoliciesPolicy Management.
    2. In the Product drop-down, select Apex One Data Loss Prevention.
    3. Click Import Settings.
    4. Locate the ApexOne_Agent_DLP_Policies.zip package and click Open.
  8. Move the old Security Agents to the new Trend Micro Apex One server.
    For details about moving Security Agents, see Moving Security Agents to Another Domain or Server or Agent Mover.