Procedure

  1. Open the Apex One web console and click Plug-ins in the main menu.
  2. On the Plug-in Manager screen, go to the plug-in program section and click Manage Program.
  3. Navigate the plug-in console to the View License Information hyperlink.
    Not all plug-in programs display the View License Information hyperlink in the same location. Refer to the plug-in program's user documentation for more details.
  4. View the following license details in the screen that opens.
    Option Description
    Status
    Displays either "Activated", "Not Activated" or "Expired"
    Version
    Displays either "Full" or "Trial" version
    Note
    Note
    Activation of both the full and trial versions displays only as "Full".
    Seats
    Displays how many endpoints the plug-in program can manage
    License expires on
    If the plug-in program has multiple licenses, the latest expiration date displays.
    For example, if the license expiration dates are 12/31/2011 and 06/30/2011, 12/31/2011 displays.
    Activation Code
    Displays the Activation Code
    Reminders
    Depending on the current license version, the plug-in displays reminders about the license expiration date either during the grace period (full versions only), or when the license expires
    Note
    Note
    The duration of the grace period varies by region. Verify the grace period of a plug-in program with a Trend Micro representative.
    After a plug-in program license expires, the plug-in continues to function but updates and support are no longer available.
  5. Click View detailed license online to view information about the current license on the Trend Micro website.
  6. To update the screen with the latest license information, click Update Information.
  7. Click New Activation Code to open the Product License New Activation Code screen.