Procedure

  1. On the Trend Micro Apex One server computer, browse to <Server installation folder>\PCCSRV\Admin\Utility\TCacheGen.
  2. Choose a version of the VDI Pre-Scan Template Generation Tool. The following versions are available:

    VDI Pre-Scan Template Generation Tool Versions

    File Name
    Instruction
    TCacheGen.exe
    TCacheGenCli.exe
    Choose both TCacheGenCli.exe file and TCacheGen.exe if you want to run the tool directly on a 32-bit platform.
    TCacheGen_x64.exe
    TCacheGenCli_x64.exe
    Choose both TCacheGenCli_x64.exe and TCacheGen_x64.exe if you want to run the tool directly on a 64-bit platform.
  3. Copy the files that you chose in the previous step to any directory on the target VM template.
    Important
    Important
    TCacheGen.exe cannot run through a network share and must be copied locally on the VM template. Make sure to copy the appropriate tool, depending on the VM template architecture (64-bit or 32-bit).
  4. Right-click TCacheGen.exe or TCacheGen_x64.exe and select Run as administrator.
  5. Select Generate the pre-scan template and remove the GUID and click Next.
  6. Provide the Security Agent unload password (if applicable).
    The tool scans the image for security threats before generating the pre-scan template and removing the GUID.
    After generating the pre-scan template, the tool automatically unloads the Security Agent and deletes the TCacheGen.exe or TCacheGen_x64.exe program.
    Do not reload the Security Agent. If the Security Agent reloads, you will need to create the pre-scan template again.