Trend Micro Apex One records events related to the server program, such as shutdown and startup. Use these logs to verify that the Trend Micro Apex One server and services work properly.

Procedure

  1. Go to Logs → System Events.
  2. Under Event, check for logs that need further action. Trend Micro Apex One logs the following events:

    System Event Logs

    Log Type
    Events
    Apex One Master Service and Database Server
    • Master Service started
    • Master Service stopped successfully
    • Master Service stopped unsuccessfully
    Role-based web console access
    • Logging on to the console
    • Logging off from the console
    • Session timeout (user automatically logged off)
    Server authentication
    • The Security Agent received invalid commands from the server
    • Authentication certificate invalid or expired
  3. To save logs to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location.