When Manual Scan, Scheduled Scan, or Scan Now runs, the Security Agent creates a scan log that contains information about the scan. You can view the scan log by accessing the Trend Micro Apex One server or Security Agent consoles.

Procedure

  1. Go to Agents → Agent Management.
  2. In the agent tree, click the root domain icon (icon-root.jpg) to include all agents or select specific domains or agents.
  3. Click Scan Operation Logs.
    The Scan Operation Log Criteria screen appears.
  4. Specify the log criteria and then click Display Logs.
  5. View logs. Logs contain the following information:
    Item
    Description
    Start Time
    The time the scan started
    End Time
    The time the scan stopped
    Endpoint
    The endpoint on which the scan occurred
    Status
    The completion status of the scan
    • Completed: The scan completed normally.
    • Stopped by Apex One: The user stopped the scan before it is completed.
    • Interrupted unexpectedly: The scan was interrupted by the user, system, or an unexpected event. For example, the Trend Micro Apex One Real-time Scan service might have terminated unexpectedly or the user performed a forced restart of the endpoint.
    Scan Type
    The type of scan performed (Manual Scan, Scan Now, Scheduled Scan)
    Scanned
    Number of scanned objects
    Virus/Malware
    Number of virus/malware infected detections
    Spyware/Grayware
    Number of spyware/grayware detections
    Smart Scan Agent Pattern
    Smart Scan Agent Pattern version
    Virus Pattern
    Virus Pattern version
    Spyware/Grayware Pattern
    Spyware/Grayware Pattern version
  6. To save logs to a comma-separated value (CSV) file, click Export All to CSV. Open the file or save it to a specific location.