A pure IPv6 agent cannot update directly from pure IPv4 update sources, such as:
  • A pure IPv4 Trend Micro Apex One server
  • A pure IPv4 Update Agent
  • Any pure IPv4 custom update source
  • Trend Micro ActiveUpdate Server
Similarly, a pure IPv4 agent cannot update directly from pure IPv6 update sources, such as a pure IPv6 Trend Micro Apex One server or Update Agent.
A dual-stack proxy server that can convert IP addresses, such as DeleGate, is required to allow the agents to connect to the update sources.