Icons on the endpoint’s system tray and main console indicate the agent’s status and
the task it
is currently running.
Tray Icon
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Menu Icon
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Description
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The Security Agent is up and running and is
connected to its parent server.
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The product license has been activated.
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The Security Agent is up and running but is
disconnected from its parent server.
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A new component version is available. Update the Security Agent immediately.
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The Security Agent has detected a security threat
that requires a computer restart to fix.
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The Security Agent is scanning for security risks
and is connected to its parent server.
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The Security Agent is updating components from
its parent server.
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A component update requires you to restart the Security Agent to finish installation.
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Smart Scan or Web Reputation service is not available
on the Security Agent. Check your network
connection.
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The Security Agent has been registered to its
parent server but the product license has not been activated. Some
Security Agent features will not be available
if the license has not been activated.
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The Security Agent has not been registered to its
parent server. The product license may or may not have been
activated.
If the Security Agent is not registered to its
parent server, all functions (including Real-Time Scan, Manual Scan,
Scheduled Scan, Web Reputation, and pattern updates) are
disabled.
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The product license (full or evaluation version) has
been activated but has expired. Some Security Agent features will not be available
if the license has expired.
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The Security Agent has been installed on an
unsupported platform.
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The Security Agent is not functioning properly.
Upgrade the Security Agent to the latest release or
contact technical support.
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The Security Agent has completed a scan or has
detected a security threat.
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