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The Security Agent is not always able to perform a desired action on detected threats. When this happens one of the following scan results will appear.
   
Unable to clean the file
The file may be uncleanable. For details and solutions, see Uncleanable Files.
Unable to delete the file
The infected file may be locked by another application, is executing, or is on a CD. The Security Agent will delete the file after the application releases the file or after it has been executed.
Unable to quarantine the file
Unable to clean or delete the file
Unable to clean or quarantine the file