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WARNING
WARNING
The following actions may delete managed products from the Product Directory:
  • Reinstalling the Trend Micro Apex Central server and selecting Delete existing records and create a new database
  • Replacing a corrupted Trend Micro Apex Central database with another database with the same name
Use one of the following three methods to recover managed products that were accidentally deleted from the Product Directory.

Procedure

  • Manually restart the Apex Central MCP agent service on the managed product server.
  • Wait for the MCP agent to automatically re-register to the Trend Micro Apex Central server after 8 hours.
  • Manually re-register the MCP agent to the Trend Micro Apex Central server from the managed product console.