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Table of Contents
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  • Preface
    • Documentation
    • Audience
    • Document Conventions
    • Terminology
  • Introducing Trend Micro Apex Central
    • About Trend Micro Apex Central
    • Key Features and Benefits
    • Trend Micro Apex Central Architecture
  • Installation Planning
    • Identifying Deployment Architecture and Strategy
      • Understanding Single-Site Deployment
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratios of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
      • Understanding Multiple-Site Deployment
        • Grouping Managed Products
        • Determining the Number of Sites
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratio of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
        • Deciding Where to Install the Trend Micro Apex Central Server
      • Planning for Network Traffic
    • Trend Micro Apex Central Setup Flow
    • Testing Trend Micro Apex Central at One Location
      • Preparing for the Test Deployment
      • Selecting a Test Site
      • Beginning the Test Deployment
      • Evaluating the Test Deployment
    • Server Distribution Plan
      • Understanding Administration Models
      • Understanding Trend Micro Apex Central Server Distribution
      • Single-Server Topology
      • Multiple-Server Topology
    • Network Traffic Plan
      • Understanding Trend Micro Apex Central Network Traffic
        • Sources of Network Traffic
        • Traffic Frequency
        • Logs
        • Managed Product Agent Heartbeat
        • Network Protocols
    • Source of Network Traffic
      • Log Traffic
      • Trend Micro Management Communication Protocol Policies
      • Product Registration Traffic
      • Policy Deployment
    • Deploying Updates
    • Data Storage Plan
      • Database Recommendations
      • ODBC Driver
      • Authentication
    • Web Server Plan
  • Installation
    • System Requirements
    • Installing the Trend Micro Apex Central Server
      • Trend Micro Apex Central Installation Flow
      • Installing All Required Components
      • Specifying the Installation Location
      • Activating the Product and Services
      • Specifying Trend Micro Apex Central Web Server Settings
      • Specifying Backup Settings
      • Setting Up the Root Account
      • Configuring Database Information
  • Post-installation Tasks
    • Automatic Post-installation Tasks
    • Verifying the Server Installation or Upgrade
    • Activating Your Software
      • Activating Trend Micro Apex Central
      • Converting to the Full Version
    • Configuring Active Directory Connection Settings
    • Configuring User Accounts
    • Downloading the Latest Components
    • Configuring Event Notifications
  • Upgrades and Migration
    • Upgrading to Trend Micro Apex Central
      • Supported Versions for Upgrade
      • Server Files to Back Up Before Migration
      • Pre-migration Checklist
    • Upgrade and Migration Scenarios
      • Upgrade Flow
      • Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
        • Upgrading by Backing Up the Previous Control Manager Server and Database
        • Upgrading by Backing Up the Entire Operating System of the Server and the Trend Micro Apex Central Database
      • Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
        • Migrating a Control Manager Server to a Fresh Installation of Trend Micro Apex Central
    • Planning Trend Micro Apex Central Agent Migration
      • Rapid Upgrade
      • Phased Upgrade
    • Migrating the Trend Micro Apex Central Database
      • Migrating a Trend Micro Apex Central SQL Database to Another SQL Server
        • Using the Database Configuration Tool (DBConfig.exe)
  • Post-Migration Tasks
    • Verifying a Successful Upgrade or Migration
    • Migrating Apex One Server Settings to Apex Central
    • Enabling Application Control
    • Enabling Vulnerability Protection
    • Enabling Endpoint Sensor
    • Configuring Apex One Server Settings for Endpoint Sensor
  • Uninstallation
    • Removing Trend Micro Apex Central
    • Manually Removing Trend Micro Apex Central
      • Removing the Trend Micro Apex Central Application
        • Stopping Trend Micro Apex Central Services
          • Stopping Trend Micro Apex Central Services from the Windows Services Screen
          • Stopping IIS and Trend Micro Apex Central Services from the Command Prompt
        • Removing Trend Micro Apex Central IIS Settings
        • Deleting Trend Micro Apex Central Files/Directories and Registry Keys
        • Removing the Database Components
          • Removing Trend Micro Apex Central ODBC Settings
          • Removing the SQL Server 2017 Express Database
        • Removing the Trend Micro Apex Central Service
  • Trend Micro Apex Central System Checklists
    • Server Address Checklist
    • Port Checklist
    • Trend Micro Apex Central Conventions
    • Core Processes and Configuration Files
    • Communication and Listening Ports
Upgrade and Migration Scenarios
Trend Micro Apex Central supports the following migration scenarios.
  • Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
  • Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
Related information
  • Upgrade Flow
  • Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
  • Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
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Table of Contents
  • Preface
    • Documentation
    • Audience
    • Document Conventions
    • Terminology
  • Introducing Trend Micro Apex Central
    • About Trend Micro Apex Central
    • Key Features and Benefits
    • Trend Micro Apex Central Architecture
  • Installation Planning
    • Identifying Deployment Architecture and Strategy
      • Understanding Single-Site Deployment
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratios of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
      • Understanding Multiple-Site Deployment
        • Grouping Managed Products
        • Determining the Number of Sites
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratio of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
        • Deciding Where to Install the Trend Micro Apex Central Server
      • Planning for Network Traffic
    • Trend Micro Apex Central Setup Flow
    • Testing Trend Micro Apex Central at One Location
      • Preparing for the Test Deployment
      • Selecting a Test Site
      • Beginning the Test Deployment
      • Evaluating the Test Deployment
    • Server Distribution Plan
      • Understanding Administration Models
      • Understanding Trend Micro Apex Central Server Distribution
      • Single-Server Topology
      • Multiple-Server Topology
    • Network Traffic Plan
      • Understanding Trend Micro Apex Central Network Traffic
        • Sources of Network Traffic
        • Traffic Frequency
        • Logs
        • Managed Product Agent Heartbeat
        • Network Protocols
    • Source of Network Traffic
      • Log Traffic
      • Trend Micro Management Communication Protocol Policies
      • Product Registration Traffic
      • Policy Deployment
    • Deploying Updates
    • Data Storage Plan
      • Database Recommendations
      • ODBC Driver
      • Authentication
    • Web Server Plan
  • Installation
    • System Requirements
    • Installing the Trend Micro Apex Central Server
      • Trend Micro Apex Central Installation Flow
      • Installing All Required Components
      • Specifying the Installation Location
      • Activating the Product and Services
      • Specifying Trend Micro Apex Central Web Server Settings
      • Specifying Backup Settings
      • Setting Up the Root Account
      • Configuring Database Information
  • Post-installation Tasks
    • Automatic Post-installation Tasks
    • Verifying the Server Installation or Upgrade
    • Activating Your Software
      • Activating Trend Micro Apex Central
      • Converting to the Full Version
    • Configuring Active Directory Connection Settings
    • Configuring User Accounts
    • Downloading the Latest Components
    • Configuring Event Notifications
  • Upgrades and Migration
    • Upgrading to Trend Micro Apex Central
      • Supported Versions for Upgrade
      • Server Files to Back Up Before Migration
      • Pre-migration Checklist
    • Upgrade and Migration Scenarios
      • Upgrade Flow
      • Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
        • Upgrading by Backing Up the Previous Control Manager Server and Database
        • Upgrading by Backing Up the Entire Operating System of the Server and the Trend Micro Apex Central Database
      • Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
        • Migrating a Control Manager Server to a Fresh Installation of Trend Micro Apex Central
    • Planning Trend Micro Apex Central Agent Migration
      • Rapid Upgrade
      • Phased Upgrade
    • Migrating the Trend Micro Apex Central Database
      • Migrating a Trend Micro Apex Central SQL Database to Another SQL Server
        • Using the Database Configuration Tool (DBConfig.exe)
  • Post-Migration Tasks
    • Verifying a Successful Upgrade or Migration
    • Migrating Apex One Server Settings to Apex Central
    • Enabling Application Control
    • Enabling Vulnerability Protection
    • Enabling Endpoint Sensor
    • Configuring Apex One Server Settings for Endpoint Sensor
  • Uninstallation
    • Removing Trend Micro Apex Central
    • Manually Removing Trend Micro Apex Central
      • Removing the Trend Micro Apex Central Application
        • Stopping Trend Micro Apex Central Services
          • Stopping Trend Micro Apex Central Services from the Windows Services Screen
          • Stopping IIS and Trend Micro Apex Central Services from the Command Prompt
        • Removing Trend Micro Apex Central IIS Settings
        • Deleting Trend Micro Apex Central Files/Directories and Registry Keys
        • Removing the Database Components
          • Removing Trend Micro Apex Central ODBC Settings
          • Removing the SQL Server 2017 Express Database
        • Removing the Trend Micro Apex Central Service
  • Trend Micro Apex Central System Checklists
    • Server Address Checklist
    • Port Checklist
    • Trend Micro Apex Central Conventions
    • Core Processes and Configuration Files
    • Communication and Listening Ports
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