web
You’re offline. This is a read only version of the page.
close

Online Help Center
  • Search
  • Support
    • For Home
    • For Business
  • English (US)
    • Bahasa Indonesia (Indonesian)
    • Dansk (Danish)
    • Deutsch (German)
    • English (Australia)
    • English (US)
    • Español (Spanish)
    • Français (French)
    • Français Canadien
      (Canadian French)
    • Italiano (Italian)
    • Nederlands (Dutch)
    • Norsk (Norwegian)
    • Polski (Polish)
    • Português - Brasil
      (Portuguese - Brazil)
    • Português - Portugal
      (Portuguese - Portugal)
    • Svenska (Swedish)
    • ภาษาไทย (Thai)
    • Tiếng Việt (Vietnamese)
    • Türkçe (Turkish)
    • Čeština (Czech)
    • Ελληνικά (Greek)
    • Български (Bulgarian)
    • Русский (Russian)
    • עברית (Hebrew)
    • اللغة العربية (Arabic)
    • 日本語 (Japanese)
    • 简体中文
      (Simplified Chinese)
    • 繁體中文
      (Traditional Chinese)
    • 繁體中文 HK
      (Traditional Chinese)
    • 한국어 (Korean)
This website uses cookies for website functionality and traffic analytics. Our Cookie Notice provides more information and explains how to amend your cookie settings.
Learn More Yes, I agree
  • Online Help Center
  • XDR and Management Platforms
  • ...
    Apex CentralTrend Micro Apex Central Patch 9 Installation and Upgrade HelpUninstallation
  • Manually Removing Trend Micro Apex Central
  • Removing the Trend Micro Apex Central Application
Table of Contents
The page you're looking for can't be found or is under maintenance
Try again later or go to the home page
Go to home page
  • Preface
    • Documentation
    • Audience
    • Document Conventions
    • Terminology
  • Introducing Trend Micro Apex Central
    • About Trend Micro Apex Central
    • Key Features and Benefits
    • Trend Micro Apex Central Architecture
  • Installation Planning
    • Identifying Deployment Architecture and Strategy
      • Understanding Single-Site Deployment
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratios of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
      • Understanding Multiple-Site Deployment
        • Grouping Managed Products
        • Determining the Number of Sites
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratio of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
        • Deciding Where to Install the Trend Micro Apex Central Server
      • Planning for Network Traffic
    • Trend Micro Apex Central Setup Flow
    • Testing Trend Micro Apex Central at One Location
      • Preparing for the Test Deployment
      • Selecting a Test Site
      • Beginning the Test Deployment
      • Evaluating the Test Deployment
    • Server Distribution Plan
      • Understanding Administration Models
      • Understanding Trend Micro Apex Central Server Distribution
      • Single-Server Topology
      • Multiple-Server Topology
    • Network Traffic Plan
      • Understanding Trend Micro Apex Central Network Traffic
        • Sources of Network Traffic
        • Traffic Frequency
        • Logs
        • Managed Product Agent Heartbeat
        • Network Protocols
    • Source of Network Traffic
      • Log Traffic
      • Trend Micro Management Communication Protocol Policies
      • Product Registration Traffic
      • Policy Deployment
    • Deploying Updates
    • Data Storage Plan
      • Database Recommendations
      • ODBC Driver
      • Authentication
    • Web Server Plan
  • Installation
    • System Requirements
    • Installing the Trend Micro Apex Central Server
      • Trend Micro Apex Central Installation Flow
      • Installing All Required Components
      • Specifying the Installation Location
      • Activating the Product and Services
      • Specifying Trend Micro Apex Central Web Server Settings
      • Specifying Backup Settings
      • Setting Up the Root Account
      • Configuring Database Information
  • Post-installation Tasks
    • Automatic Post-installation Tasks
    • Verifying the Server Installation or Upgrade
    • Activating Your Software
      • Activating Trend Micro Apex Central
      • Converting to the Full Version
    • Configuring Active Directory Connection Settings
    • Configuring User Accounts
    • Downloading the Latest Components
    • Configuring Event Notifications
  • Upgrades and Migration
    • Upgrading to Trend Micro Apex Central
      • Supported Versions for Upgrade
      • Server Files to Back Up Before Migration
      • Pre-migration Checklist
    • Upgrade and Migration Scenarios
      • Upgrade Flow
      • Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
        • Upgrading by Backing Up the Previous Control Manager Server and Database
        • Upgrading by Backing Up the Entire Operating System of the Server and the Trend Micro Apex Central Database
      • Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
        • Migrating a Control Manager Server to a Fresh Installation of Trend Micro Apex Central
    • Planning Trend Micro Apex Central Agent Migration
      • Rapid Upgrade
      • Phased Upgrade
    • Migrating the Trend Micro Apex Central Database
      • Migrating a Trend Micro Apex Central SQL Database to Another SQL Server
        • Using the Database Configuration Tool (DBConfig.exe)
  • Post-Migration Tasks
    • Verifying a Successful Upgrade or Migration
    • Migrating Apex One Server Settings to Apex Central
    • Enabling Application Control
    • Enabling Vulnerability Protection
    • Enabling Endpoint Sensor
    • Configuring Apex One Server Settings for Endpoint Sensor
  • Uninstallation
    • Removing Trend Micro Apex Central
    • Manually Removing Trend Micro Apex Central
      • Removing the Trend Micro Apex Central Application
        • Stopping Trend Micro Apex Central Services
          • Stopping Trend Micro Apex Central Services from the Windows Services Screen
          • Stopping IIS and Trend Micro Apex Central Services from the Command Prompt
        • Removing Trend Micro Apex Central IIS Settings
        • Deleting Trend Micro Apex Central Files/Directories and Registry Keys
        • Removing the Database Components
          • Removing Trend Micro Apex Central ODBC Settings
          • Removing the SQL Server 2017 Express Database
        • Removing the Trend Micro Apex Central Service
  • Trend Micro Apex Central System Checklists
    • Server Address Checklist
    • Port Checklist
    • Trend Micro Apex Central Conventions
    • Core Processes and Configuration Files
    • Communication and Listening Ports
Removing the Trend Micro Apex Central Application
Manual removal of the Trend Micro Apex Central application involves the following steps:
  1. Stopping Trend Micro Apex Central Services
  2. Removing Trend Micro Apex Central IIS Settings
  3. Deleting Trend Micro Apex Central Files/Directories and Registry Keys
  4. Removing the Database Components
  5. Removing the Trend Micro Apex Central Service
Related information
  • Stopping Trend Micro Apex Central Services
  • Removing Trend Micro Apex Central IIS Settings
  • Deleting Trend Micro Apex Central Files/Directories and Registry Keys
  • Removing the Database Components
  • Removing the Trend Micro Apex Central Service
Was this article helpful?
Online Help Center
Support
For Home For Business
Privacy Notice
© 2025 Trend Micro Incorporated. All rights reserved.
Table of Contents
  • Preface
    • Documentation
    • Audience
    • Document Conventions
    • Terminology
  • Introducing Trend Micro Apex Central
    • About Trend Micro Apex Central
    • Key Features and Benefits
    • Trend Micro Apex Central Architecture
  • Installation Planning
    • Identifying Deployment Architecture and Strategy
      • Understanding Single-Site Deployment
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratios of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
      • Understanding Multiple-Site Deployment
        • Grouping Managed Products
        • Determining the Number of Sites
        • Determining the Number of Managed Products and Endpoints
        • Planning for the Optimal Ratio of Server to Managed Products
        • Designating Trend Micro Apex Central Servers
        • Deciding Where to Install the Trend Micro Apex Central Server
      • Planning for Network Traffic
    • Trend Micro Apex Central Setup Flow
    • Testing Trend Micro Apex Central at One Location
      • Preparing for the Test Deployment
      • Selecting a Test Site
      • Beginning the Test Deployment
      • Evaluating the Test Deployment
    • Server Distribution Plan
      • Understanding Administration Models
      • Understanding Trend Micro Apex Central Server Distribution
      • Single-Server Topology
      • Multiple-Server Topology
    • Network Traffic Plan
      • Understanding Trend Micro Apex Central Network Traffic
        • Sources of Network Traffic
        • Traffic Frequency
        • Logs
        • Managed Product Agent Heartbeat
        • Network Protocols
    • Source of Network Traffic
      • Log Traffic
      • Trend Micro Management Communication Protocol Policies
      • Product Registration Traffic
      • Policy Deployment
    • Deploying Updates
    • Data Storage Plan
      • Database Recommendations
      • ODBC Driver
      • Authentication
    • Web Server Plan
  • Installation
    • System Requirements
    • Installing the Trend Micro Apex Central Server
      • Trend Micro Apex Central Installation Flow
      • Installing All Required Components
      • Specifying the Installation Location
      • Activating the Product and Services
      • Specifying Trend Micro Apex Central Web Server Settings
      • Specifying Backup Settings
      • Setting Up the Root Account
      • Configuring Database Information
  • Post-installation Tasks
    • Automatic Post-installation Tasks
    • Verifying the Server Installation or Upgrade
    • Activating Your Software
      • Activating Trend Micro Apex Central
      • Converting to the Full Version
    • Configuring Active Directory Connection Settings
    • Configuring User Accounts
    • Downloading the Latest Components
    • Configuring Event Notifications
  • Upgrades and Migration
    • Upgrading to Trend Micro Apex Central
      • Supported Versions for Upgrade
      • Server Files to Back Up Before Migration
      • Pre-migration Checklist
    • Upgrade and Migration Scenarios
      • Upgrade Flow
      • Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
        • Upgrading by Backing Up the Previous Control Manager Server and Database
        • Upgrading by Backing Up the Entire Operating System of the Server and the Trend Micro Apex Central Database
      • Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
        • Migrating a Control Manager Server to a Fresh Installation of Trend Micro Apex Central
    • Planning Trend Micro Apex Central Agent Migration
      • Rapid Upgrade
      • Phased Upgrade
    • Migrating the Trend Micro Apex Central Database
      • Migrating a Trend Micro Apex Central SQL Database to Another SQL Server
        • Using the Database Configuration Tool (DBConfig.exe)
  • Post-Migration Tasks
    • Verifying a Successful Upgrade or Migration
    • Migrating Apex One Server Settings to Apex Central
    • Enabling Application Control
    • Enabling Vulnerability Protection
    • Enabling Endpoint Sensor
    • Configuring Apex One Server Settings for Endpoint Sensor
  • Uninstallation
    • Removing Trend Micro Apex Central
    • Manually Removing Trend Micro Apex Central
      • Removing the Trend Micro Apex Central Application
        • Stopping Trend Micro Apex Central Services
          • Stopping Trend Micro Apex Central Services from the Windows Services Screen
          • Stopping IIS and Trend Micro Apex Central Services from the Command Prompt
        • Removing Trend Micro Apex Central IIS Settings
        • Deleting Trend Micro Apex Central Files/Directories and Registry Keys
        • Removing the Database Components
          • Removing Trend Micro Apex Central ODBC Settings
          • Removing the SQL Server 2017 Express Database
        • Removing the Trend Micro Apex Central Service
  • Trend Micro Apex Central System Checklists
    • Server Address Checklist
    • Port Checklist
    • Trend Micro Apex Central Conventions
    • Core Processes and Configuration Files
    • Communication and Listening Ports
Close