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WARNING
WARNING
The following actions may delete managed products from the Product Directory:
  • Reinstalling the TrendAI™ Apex Central server and selecting Delete existing records and create a new database
  • Replacing a corrupted TrendAI™ Apex Central database with another database with the same name
Use one of the following three methods to recover managed products that were accidentally deleted from the Product Directory.

Procedure

  • Manually restart the Apex Central MCP agent service on the managed product server.
  • Wait for the MCP agent to automatically re-register to the TrendAI™ Apex Central server after 8 hours.
  • Manually re-register the MCP agent to the TrendAI™ Apex Central server from the managed product console.