This widget displays the connection status of all managed products that
register to the Trend Micro Apex Central as a Service server.
The default view lists the connection status and managed server
name of each managed product for which the logged on user account has access rights.
-
To change the product scope, click the settings icon (
→ 
) and select a new Scope. -
To view a summary of the total number of managed products for each connection status, click the settings icon ( → ) and switch the View to
Summary.
Click View details to view detailed
information on the Log Query screen.
|
Status
|
Description
|
|
Active
|
Indicates that the product service is running and
communication with the Trend Micro Apex Central as a Service
server is established successfully
|
|
Inactive
|
Indicates that the product service is not running or is
unable to establish communication with the Trend Micro Apex Central as a Service server
|
|
Abnormal
|
Indicates that the product service has not communicated
with the Trend Micro Apex Central as a Service server within the
user-defined agent communication time-out interval
|