Views:

View information about users and manage users on the Users tab.

Note
Note
This tab is not available when you integrate with an MDM through managed configuration.
You can view the following information on the Users tab.
  • For integration with Microsoft Endpoint Manager (Intune), VMware Workspace ONE UEM, or Microsoft Entra ID
    Column
    Description
    User
    The user's name
    Enrollment status
    The status of users that received an enrollment invitation or installed Mobile Security for Business on their devices
    • Pending
      Mobile Security is waiting for the user to enroll.
    • Enrolled
      The user has enrolled at least one device.
      Note
      Note
      The status does not change even after you have unenrolled all mobile devices of the user.
    • No response
      The user did not enroll any device within seven days of receiving the invitation. After seven days, Mobile Security moves the user from Pending to No response.
      Note
      Note
      The enrollment invitation does not expire, and the user can still enroll devices using the invitation.
    Email address
    The user's email address
    Group
    The group to which the user belongs
    For MDM integration, this is a group created in the MDM. For Microsoft Entra ID integration, this is an Entra ID group.
    Department
    The user's department
    Job title
    The user's job title
    Region
    The region where the user is located
    Device count
    The total number of enrolled devices owned by the user
    Note
    Note
    For integration with Microsoft Entra ID, except for the enrollment status and device count, the displayed user attributes are synchronized from Microsoft Entra ID.
  • For integration with Google Workspace
    Column
    Description
    User
    The user's name
    Enrollment status
    The status of users that received an enrollment invitation or installed Mobile Security for Business on their devices
    • Pending
      Mobile Security is waiting for the user to enroll.
    • Enrolled
      The user has enrolled at least one device.
      Note
      Note
      The status does not change even after you have unenrolled all mobile devices of the user.
    • No response
      The user did not enroll any device within seven days of receiving the invitation. After seven days, Mobile Security moves the user from Pending to No response.
      Note
      Note
      The enrollment invitation does not expire, and the user can still enroll devices using the invitation.
    Email address
    The user's email address
    Organizational unit
    The organizational unit to which the user belongs
    Device count
    The total number of enrolled devices owned by the user
You can perform the following actions on the Users tab.
Action
Description
Filter user data
Use the following drop-down lists and the search box to locate specific user data:
  • Enrollment status
  • User
Resend enrollment invitations
Note
Note
This action is available only when you integrate with Microsoft Entra ID.
Select one or more users from the list and click Resend Invitation.
If a user's enrollment status is No response, resending an invitation changes that user's enrollment status to Pending.
Remove users
Select one or more users from the list and click Remove User.
Removing a user unenrolls all the devices that belong to the user.
Note
Note
  • This action is only available when using Microsoft Entra ID integration.
  • Group users cannot be removed.
Show the devices owned by a user
In the Device count column, click the number to see a list of enrolled devices filtered by User:.