View information about users and manage users on the Users tab.
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NoteThis tab is not available when you integrate with an MDM through managed configuration.
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You can view the following information on the Users tab.
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For integration with Microsoft Endpoint Manager (Intune), VMware Workspace ONE UEM, or Microsoft Entra IDColumnDescriptionUserThe user's nameEnrollment statusThe status of users that received an enrollment invitation or installed Mobile Security for Business on their devices
- PendingMobile Security is waiting for the user to enroll.
- EnrolledThe user has enrolled at least one device.
Note
The status does not change even after you have unenrolled all mobile devices of the user. - No responseThe user did not enroll any device within seven days of receiving the invitation. After seven days, Mobile Security moves the user from Pending to No response.
Note
The enrollment invitation does not expire, and the user can still enroll devices using the invitation.
Email addressThe user's email addressGroupThe group to which the user belongsFor MDM integration, this is a group created in the MDM. For Microsoft Entra ID integration, this is an Entra ID group.DepartmentThe user's departmentJob titleThe user's job titleRegionThe region where the user is locatedDevice countThe total number of enrolled devices owned by the userNote
For integration with Microsoft Entra ID, except for the enrollment status and device count, the displayed user attributes are synchronized from Microsoft Entra ID. - Pending
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For integration with Google WorkspaceColumnDescriptionUserThe user's nameEnrollment statusThe status of users that received an enrollment invitation or installed Mobile Security for Business on their devices
- PendingMobile Security is waiting for the user to enroll.
- EnrolledThe user has enrolled at least one device.
Note
The status does not change even after you have unenrolled all mobile devices of the user. - No responseThe user did not enroll any device within seven days of receiving the invitation. After seven days, Mobile Security moves the user from Pending to No response.
Note
The enrollment invitation does not expire, and the user can still enroll devices using the invitation.
Email addressThe user's email addressOrganizational unitThe organizational unit to which the user belongsDevice countThe total number of enrolled devices owned by the user - Pending
You can perform the following actions on the Users tab.
Action
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Description
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Filter user data
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Use the following drop-down lists and the search box to locate specific user data:
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Resend enrollment invitations
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Select one or more users from the list and click Resend
Invitation.
If a user's enrollment status is No response, resending an
invitation changes that user's enrollment status to Pending.
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Remove users
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Select one or more users from the list and click Remove User.
Removing a user unenrolls all the devices that belong to the user.
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Show the devices owned by a user
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In the Device count column, click the number to see a list of
enrolled devices filtered by
User:. |