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Remove endpoints from Endpoint Inventory.

Important
Important
  • Removing an endpoint does not uninstall the Trend Vision One Endpoint Security agent from the endpoint or stop the agent sending information to Trend Vision One. For information on how to uninstall the agent from the endpoint, see Uninstall the Trend Vision One Endpoint Security agent.
  • Endpoint Inventory cannot remove unmanaged endpoints. Unmanaged endpoints are endpoints which are discoverable in your security environment but not managed by Trend Vision One or a connected Trend Micro endpoint protection product.
    To filter for unmanaged endpoints, click Unmanaged endpoints under Available Actions in Endpoint Inventory.
    To manage security on unmanaged endpoints, deploy a Trend Vision One Endpoint Security agent.
  • Endpoint Inventory cannot remove endpoints managed by connected endpoint protection products, such as Trend Cloud One or Trend Micro Apex One. Access the management console to remove agents managed by connected endpoint protection products.
    To filter for connected endpoint protection products, click Connected Endpoint Protection under Security Deployment in Endpoint Inventory.
If you used the uninstall tool to remove the Trend Vision One Endpoint Security agent from your endpoint, your agents attempt to automatically sync with Trend Vision One to remove the endpoint from Endpoint Inventory. The process might take some time to complete.
If the endpoints fail to sync, you can configure automatic inactive agent cleanup, or use the following steps to manually remove the endpoint directly from Endpoint Inventory.

Procedure

  1. Go to Endpoint Security → Endpoint Inventory.
  2. Select one or more endpoints from the inventory list.
  3. Click Remove Endpoint.
  4. In the Remove Endpoints window, click Remove Now to confirm endpoint removal.
    Allow a few moments for the endpoint inventory to synchronize or refresh your browser. After removing the endpoint, Trend Vision One Endpoint Security creates a reconnect request for the removed endpoint that expires after 365 days. If the Trend Vision One Endpoint Security agent was not uninstalled, the agent reconnects if powered on before the expiration. For more information, see What happens when a removed endpoint reconnects to Trend Vision One Endpoint Security?
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